A recent article on BloombergBusinessweek.com highlights yet another example of businesses using Twitter for customer service-the airline companies! JetBlue, Delta and Southwest Airlines have capitalized on the social media tool to offer their customers the best service possible. Mike Brice, a regular Delta flier, tweeted the airline’s customer service department and rebooked his missed flight. Southwest and JetBlue advocates have been able to voice their questions or complaints with the airlines without waiting in lines or on-hold.
Photo illustration courtesy of Flickr.com/Andrei Dimofte and Dana Harris
Host Angie Swartz welcomes back Denise Wakeman for a second interview. Denise offers listeners great advice about hiring a social media consultant and insight to the evolving online marketing era.
Twitter Talk Radio, hosted by Angie Swartz, is recorded live in the WSRadio studios in sunny San Diego! You can listen to the podcast by clicking on the links below and sign up for our RSS feed at the bottom of the page.
Each week on Twitter Talk Radio, we spend an hour broken up into four segments when we cover:
Twitter continues to be confusing to business owners. We at Square Martini Media speak and teach about many things and we sometimes forget to write about the obvious ones. We thought you might enjoy this post about who to follow on Twitter.
The top three questions I hear about Twitter are:
“How do I make money with Twitter?”
“Who should I follow on Twitter?”; and,
“Should I pay a service to grow my Twitter Followers for me?”
Creating a great Linkedin marketing strategy which generates consistent leads and business for you all starts with having a dynamic and complete Linkedin profile. Your Linkedin profile is often the first impression someone receives of you, your brand, and your company. The profile is not just for Linkedin but for your entire online presence. When searching on Google for any name, the Linkedin profile should be one of the first 10 sites. You control what prospects and customers read about you on Linkedin, therefore having a stand out Linkedin profile is an essential first step for your Linkedin strategy.
You should be using Twitter for your business! As we have said again and again with enthusiasm, Twitter is a very valuable social media tool for business! It is second in searches to Google, SECOND! With over 22 billion searches, you can be assured many are business related. So the question to ask yourself is where are you, your company and maybe more important where are your competitors showing up in all of these Twitter searches?
Watch the latest video of “The Social Media Minute” to learn how to use Twitter for your business:
Jim Kukral joined guest host Alan Underkofler to talk about online marketing strategies and his upcoming book Attention! This Book Will Make You Money. In this interview, Jim clues small-business owners in on how to get what they want for their company.
Twitter Talk Radio is recorded live in the WSRadio studios in sunny San Diego! You can listen to the podcast by clicking on the links below and sign up for our RSS feed at the bottom of the page.
Each week on Twitter Talk Radio, we spend an hour broken up into four segments when we cover:
Concerned that you’ll waste too much time on social media? Well, you should be! If you aren’t clear on why you’re using social media, you can invest hours without accomplishing anything (except maybe having lots of fun and connecting with your long lost high school buddies).
A good social media strategy must be well thought out, targeted and aligned with your company goals. Thus, the first step is to make sure you start by revisiting your company goals. Only then can you start thinking about social media and how it can compliment your objectives.
Let’s talk about events! Business events, networking events, business trainings, online events, webinars, or any of the other possible events you may use as part of your business marketing or sales strategy. One of the the key steps to having successful events is what you do to promote that event both online and offline.
Watch the latest video of “The Social Media Minute” to get ideas on how to use twitter, Facebook, and Linkedin to promote your next event:
Let’s recap on how to use Twitter, Facebook, and Linkedin for your upcoming events:
Laura Beulke joined host Angie Swartz and guest host Alan Underkofler to talk about her company, Vertical Printing & Graphics. In this interview, Laura offers great advice to small-business owners looking to boost their company’s popularity using social media.
Twitter Talk Radio is recorded live in the WSRadio studios in sunny San Diego! You can listen to the podcast by clicking on the links below and sign up for our RSS feed at the bottom of the page.
Each week on Twitter Talk Radio, we spend an hour broken up into four segments and cover:
Whether you are creating content for your blog, your facebook page, twitter updates, linkedin profile, a forum or any other social media site, the easiest place to find content is in your daily routine. People want to know about you, your life and your business. Remember, we all (well, most of us) want to do business with people we know, like and trust.
So, think, “How can I make this SUPER EASY for myself?”
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